Repair Terms of Service

Terms version 2026-09-03.4

These terms explain how Budget Repair LLC handles diagnostics, repairs, technical support, data services, custom work, parts, payments, warranties, and device pickup. Our separate Website Terms of Use govern budget.repair.

The short version

• We perform only the work you approve. If the scope or price needs to change, we ask first.
• You—not Budget Repair—are responsible for creating and checking a current backup before service. Repair and diagnosis can expose an existing failure or make data unavailable even when the work is performed carefully.
• A diagnostic, priority, data-recovery, or customer-directed service pays for the work performed. It may still be due when the device cannot be fixed or the requested procedure does not solve the symptom.
• Our limited repair warranty covers only the Budget Repair parts and workmanship described below. New damage, unrelated faults, liquid damage, customer-supplied parts, and tampering are not covered.
• For a covered warranty claim, we get the first reasonable chance to inspect and correct the work. If we cannot reasonably complete a covered repair, our standard remedy is store credit, not a cash or card refund, unless the law requires another remedy.
• Most disputes must be handled individually in small claims court or binding arbitration. Section 21 explains that process and how to opt out of arbitration within 30 days.

The full terms below control. Nothing in these terms takes away a right or remedy that applicable law does not allow a customer to waive.

1. Your agreement with Budget Repair

"Budget Repair," "we," "us," and "our" mean Budget Repair LLC. "You" and "your" mean the customer who requests or authorizes service and any person or business that customer is authorized to represent. "Device" means any phone, computer, tablet, game console, television, storage device, accessory, component, or other property submitted for service.

These terms, the approved estimate or work order, the final invoice, and any service-specific terms we provide form the service agreement. A specific written term on an accepted work order controls over a general term on this page for that repair's scope, price, part, timing, or warranty. The Diagnosis Appointment Terms also apply to an online diagnosis booking. A separately signed business or project agreement controls the subject it covers.

You accept the service agreement when, after receiving a paper or electronic copy of these terms or a conspicuous link to them, you sign or electronically accept a work order, approve service in writing, or expressly authorize a work order that states these terms apply. Your acceptance covers the version identified above unless the work order identifies another version. Merely visiting the website or leaving a Device with us does not by itself authorize repair or show acceptance of these terms.

2. Ownership and authority

You represent that you are at least 18 years old and own the Device or have the owner's permission to authorize inspection, testing, repair, and payment. You must provide accurate contact and device information. We may request identification, proof of authority, or removal of an activation lock, device-management lock, or other ownership restriction. We may refuse or stop service if ownership, authority, safety, legality, or payment is reasonably in doubt.

You must tell us about any condition that may affect safe service, including prior repair, missing parts, liquid exposure, battery swelling, impact, heat, electrical damage, unusual odors, intermittent behavior, modified hardware or software, and important data that is not backed up. You may not ask us to access property, accounts, networks, or data that you are not authorized to access.

3. What you authorize us to do

You authorize the inspection, diagnosis, testing, disassembly, and service described in the approved work order. This may require opening the Device, disconnecting power, removing or replacing parts, breaking factory seals or adhesives, running diagnostic software, starting and shutting down the Device, connecting it to power or a network, and testing functions before and after service. Some changes are permanent or cannot be reversed.

Your authorization does not permit extra paid work outside the approved scope. If we find that more parts, labor, or a different procedure are reasonably needed, we will ask for approval before adding those charges. If you decline, we may stop and return the Device in its then-current condition after payment of authorized charges.

We may use qualified employees or service providers when the approved work reasonably requires it. We may move the Device between our secure work or storage areas or a disclosed service provider. Budget Repair remains your point of contact unless a separate written agreement says otherwise.

4. Diagnosis is an informed estimate, not a promise

Electronic faults can be intermittent, layered, or impossible to reproduce. An initial symptom may have more than one cause, and a failed component can hide another failure. A diagnosis reflects the information and testing reasonably available at the time. It does not guarantee that every fault has been found, that a proposed repair will solve every symptom, or that the rest of the Device will remain serviceable.

We may stop if continued testing or disassembly would be unsafe, likely to cause disproportionate damage, blocked by security or manufacturer controls, or outside the equipment and information reasonably available to us. Authorized diagnostic and labor charges remain due for work already performed.

Commercially reasonable efforts and technical limits

We use reasonable skill and the tools, parts, documentation, and vendor access available to an independent repair shop. A manufacturer, software developer, carrier, account provider, or parts supplier may withhold a needed tool, pairing process, component, schematic, code, or account action. Some defects have no available fix. We may end an attempt after reasonable work shows that more effort is unsafe, disproportionate, or unlikely to help. Charges already approved remain due.

Availability and service exclusions

We may decline work that is unsafe, unlawful, outside our equipment or training, blocked by ownership or security controls, incompatible with available parts, or not commercially practical. Unless the work order says otherwise, technical support does not include carrier coverage, third-party account recovery, unsupported enterprise systems, manufacturer-locked functions, pirated software, bypassing access controls, or any act that would violate a license, contract, or law.

On-site and remote service

On-site and remote service are available only when we accept them. You represent that you have authority to let us enter the service location and access each Device, account, network, system, and workspace included in the approved scope. You must provide a safe, lawful, reasonably accessible work area, disclose known hazards or restrictions, secure pets, keep children and other people away from the work area, and have an adult available when we request one.

We may refuse, pause, or leave an on-site or remote session if access, authority, safety, connectivity, conduct, or the requested work creates an unreasonable risk. Approved travel, diagnosis, waiting-time, and work already performed remain payable. You remain responsible for backups, third-party accounts and services, network availability, and changes you or another person make before, during, or after the session.

5. Customer-directed and custom work

If you direct us to install a particular part, perform a particular procedure, or skip our recommended diagnosis because you believe you already know the cause, we may rely on your instruction. In that situation, you accept the risk that your requested work may not correct the symptom, may reveal another problem, or may not be the repair we would have recommended after diagnosis.

Once the requested work is performed or a nonreturnable part is ordered, the approved part, labor, and related charges are non-refundable even if the symptom remains. Any warranty is limited to a defect in a part we supplied or our workmanship on the specific task. It does not guarantee your diagnosis or the result you predicted. This section does not excuse careless work and does not limit a remedy that cannot legally be limited.

6. Quotes, approvals, deposits, and fees

Website, phone, text, and walk-in quotes are preliminary unless an accepted written estimate or work order says they are final. Price and timing may change after inspection because of model differences, hidden damage, parts availability, taxes, shipping, or an incomplete description of the problem. An estimate is valid only for the time stated on it and only for the listed Device and scope.

Approval may be recorded by signature, electronic acceptance, email, text message, or another clear method. If you set an approval limit, we will not knowingly exceed it without further approval. You remain responsible for authorized charges already incurred if you later cancel or decline additional work.

The free diagnosis option applies only when an obvious issue can be assessed without extended, tool-based troubleshooting. A standard bench diagnosis is $45 plus tax and is non-refundable. If you approve the repair quoted for the diagnosed issue, that fee is credited toward that repair. A $99 plus tax priority diagnosis moves the Device to the front of the diagnostic queue. It is non-refundable and is not credited toward repair. The current booking details are in the Diagnosis Appointment Terms.

A deposit, special-order part, custom-configured item, shipping charge, or supplier fee may be non-refundable after we place the order or incur the cost if that condition was disclosed before approval. Unless an accepted work order expressly says "no fix, no fee" or "free if not repaired," diagnostic time, authorized labor, attempted data recovery, priority service, customer-directed work, and nonreturnable parts are payable even when the desired result cannot be achieved.

7. Parts, manufacturer coverage, and replaced components

Depending on availability and the approved work order, a repair may use an original-equipment, aftermarket, new, used, refurbished, reclaimed, or functionally equivalent part. Ask before approval if a particular part source or grade is important to you. We will not knowingly substitute a materially different part that increases your price without approval.

Budget Repair is an independent repair business unless an accepted work order expressly identifies a manufacturer-authorized service. Independent service does not automatically cancel every manufacturer warranty, but a manufacturer may deny coverage for damage it shows was caused by an outside part, modification, or repair. Check your manufacturer or protection-plan terms before authorizing service if existing coverage matters to you.

State repair disclosures

Our authorization status can differ by manufacturer, Device, part, and program. We do not claim manufacturer authorization unless the accepted work order says so. If a state right-to-repair law or another applicable law requires a written disclosure, estimate, parts notice, retention period, or addendum, that required document becomes part of the service agreement and controls if it conflicts with this page.

Replaced parts become Budget Repair's property when they have a core, exchange, warranty-return, hazardous-material, supplier-return, or recycling requirement. Otherwise, ask before work begins if you want an old part returned. We may refuse when return is unsafe, unlawful, or prohibited by a supplier condition disclosed as part of the repair.

Customer-supplied parts are installed at your risk. We do not warrant their quality, compatibility, authenticity, performance, or availability, and additional labor may be required if they are defective, incomplete, or incorrect. Unless the work order says otherwise, our limited warranty does not cover a customer-supplied part or labor made necessary by its failure.

8. Data, passwords, and privacy

You—not Budget Repair—are solely responsible for creating, checking, and maintaining a current, usable backup of all data, software, settings, credentials, and media before service. If the Device cannot be backed up, you must decide whether to authorize service with that risk. Your authorization to proceed without a verified backup means you accept the risk that data may not survive the service.

Remove SIM cards, memory cards, external drives, cases, and accessories unless we ask you to leave them. Sign out of sensitive apps, encrypt or remove confidential material when practical, and use a temporary passcode if one is needed for testing. Change any passcode or password you shared with us after service if you are concerned it may have been exposed. Tell us before service if the Device contains regulated, business-critical, confidential, or irreplaceable data so we can decide whether the requested work is appropriate.

Diagnosis and repair may result in data becoming lost, corrupted, altered, encrypted, reformatted, erased, or inaccessible. This can happen because of a pre-existing hardware or software failure, malware, encryption, security controls, an update, a reset, replacement of a storage or logic component, or the ordinary risks of working on a failing Device. Unless you purchased a separate written backup, transfer, or data-recovery service, our work is not a data-preservation or storage service. We do not promise to back up, preserve, recover, return, or verify any data, and you are responsible for restoration, reconstruction, and reinstallation costs to the extent the law permits.

If you provide a passcode or account access, you authorize us to use it only as reasonably needed to diagnose the reported problem, perform the approved work, and test the result. Testing may involve functions such as the camera, microphone, speaker, charging, biometrics, wireless connections, calls, messaging notifications, storage, or installed software. We may ask you to perform sensitive tests yourself. If you withhold access, functions we cannot test are not represented as verified.

We may record the Device's serial number, model, physical condition, diagnostic results, and photographs needed to document intake, service, warranty, or a dispute. We will not use private Device content or condition photographs for advertising without separate permission. Our handling of personal information is also governed by our Privacy Policy.

Diagnostic information and metadata

Diagnostic tools may read or record a phone number shown by the Device, model, serial number, IMEI or MEID, operating-system version, battery health, hardware configuration, network status, error codes, installed application names, and settings tied to the reported problem. We use this information to identify the Device, perform and document the approved service, test the result, prevent fraud, and handle a warranty claim. We may share only what is reasonably needed with a service provider involved in that work or when the law requires it. We do not sell Device diagnostic logs or use private Device content for advertising.

To the fullest extent permitted by law, Budget Repair is not responsible for loss, alteration, corruption, erasure, inaccessibility, or disclosure of data caused by a pre-existing condition, the inherent risk of the authorized service, or a failure that occurs despite reasonable care. A data claim based on ordinary negligence is subject to the damage exclusions and liability cap in section 18. Possession of a Device does not make Budget Repair an insurer, guarantor, fiduciary, or backup provider for its data. This allocation does not authorize misuse of private content, replace our Privacy Policy, excuse gross negligence or willful misconduct, or limit a privacy, security, breach-notification, or other duty that applicable law does not allow us to limit.

9. Data recovery

Data recovery is a best-effort service, not a promise that any particular file can be recovered or opened. A failing drive or Device may deteriorate during necessary testing. Recovered files may be incomplete, corrupted, mislabeled, duplicated, encrypted, or infected. You are responsible for reviewing the result and maintaining a separate backup before relying on it.

Unless the work order says otherwise, data-recovery fees pay for authorized time, tools, parts, outside-lab charges, and attempts. Those charges may be due even when recovery is partial or unsuccessful. We will obtain approval before adding an outside-lab or material charge not already authorized.

10. Pre-existing and hidden damage

Devices submitted for repair are not new. Glass, housings, frames, connectors, batteries, seals, cables, fasteners, boards, coatings, and prior adhesives may already be weakened by age, wear, impact, bending, heat, liquid, corrosion, contamination, prior opening, missing hardware, counterfeit parts, or an earlier attempted repair. A condition that was not visible at intake may appear only after ordinary disassembly or testing.

When we use reasonable care, Budget Repair is not responsible for a failure or damage caused by such a pre-existing or hidden condition. We may document the condition, stop work, and request approval for a revised repair. If you decline, you are responsible for authorized work and nonreturnable costs already incurred.

Opening or repairing a Device can reduce or eliminate its original dust, splash, or water resistance. Unless a work order expressly promises a specific tested rating, we do not guarantee restoration of any factory seal or ingress-protection rating. We also do not guarantee manufacturer-only pairing, calibration, biometric, serialization, or software functions when the manufacturer does not make the required tool, part, or authorization available to us.

11. Unsafe devices

Do not bring a Device that is smoking, on fire, actively venting, or too hot to approach. Move away and call 911 for an immediate fire risk. Tell us before arrival about swelling, puncture, leakage, chemical odor, liquid, pest contamination, or other hazards. We may isolate, refuse, or stop work on an unsafe Device and may require you to arrange prompt lawful removal. Any transport, storage, recycling, or hazardous-material charge must be disclosed or otherwise allowed by law.

12. Timing and delays

Completion dates and parts-arrival dates are estimates unless a signed agreement expressly guarantees a date. Diagnosis, hidden damage, supplier delays, shipping, manufacturer systems, software updates, testing, weather, outages, and events outside our reasonable control can change timing. We will communicate a material change when reasonably practical, but we are not liable for lost use, lost income, missed deadlines, rental costs, or other indirect loss caused by a delay to the extent the law permits.

13. Payment and release of the Device

Payment is due as stated on the work order or invoice and, unless we agree otherwise in writing, before the Device or completed work is released. You are responsible for approved labor, parts, taxes, deposits, shipping, storage, and other disclosed charges. A payment dispute or chargeback does not erase a valid unpaid balance.

We may retain possession of the Device as security for unpaid repair and material charges and may exercise any lien or collection right available under Kansas law. We may recover reasonable collection, filing, notice, storage, or enforcement costs only to the extent an agreement or applicable law allows them.

14. Completed and unclaimed devices

We will use the contact information you provide to notify you when service is complete, declined, or stopped and the Device is ready. Keep your phone number, email address, and mailing address current. Please pay and collect the Device within 30 days after our first pickup notice.

After 30 days, we may charge a reasonable storage fee only if the amount or method was stated in the work order or a written pickup notice. A Device and its data do not automatically become Budget Repair's property merely because 30 days pass. For an unpaid or unclaimed Device, we may retain it and pursue available lien, storage, sale, disposal, or other remedies only through the notices, waiting periods, and procedures required by applicable law. Any excess sale proceeds will be handled as the law requires.

15. Limited repair warranty

Budget Repair provides a 90-day limited warranty on the specific repair workmanship and parts we supplied, beginning on the original service-completion date shown on the invoice, unless the accepted work order or invoice clearly states a different period or that a listed service or part carries no Budget Repair warranty. The warranty belongs to the original customer and applies only to the original Device and covered repair. It is not transferable.

Warranty procedure

To request warranty service, stop using the Device if continued use could cause damage, contact us within the warranty period, provide the invoice, describe the problem, and return the Device to Budget Repair for inspection. You must give us a reasonable opportunity to reproduce the issue and inspect the covered work before another person alters it. We decide coverage in good faith based on the Device, records, testing, and cause of failure.

If the claim is covered, Budget Repair may, at no charge for the covered work, re-perform the service or repair or replace the defective covered part with a comparable part. If, after reasonable efforts, we cannot reasonably complete a covered warranty repair, Budget Repair's standard remedy under this voluntary limited warranty is store credit up to the amount originally paid for that covered repair. The credit may be used for future Budget Repair goods or services and has no cash value. We do not provide a cash or card refund for a covered repair unless applicable law requires it or we agree otherwise in writing. This voluntary warranty remedy does not replace a refund, damages, or another remedy that applicable law makes nonwaivable.

Warranty work does not restart or extend the original warranty period unless applicable law or a written warranty record says otherwise. A manufacturer or supplier warranty may provide additional rights for a part. We may help identify that process, but the manufacturer or supplier controls its separate warranty.

Repeat repairs and no-lemon programs

A repeat visit does not automatically create a right to a replacement Device, a new warranty term, or a refund. We will count earlier covered attempts when deciding whether another repair is reasonable. A separate replacement-device or no-lemon program applies only when an accepted work order, sales receipt, or written plan says it does. These limits do not remove a remedy the law requires.

The limited warranty does not cover:

• new impact, bending, cracks, pressure, liquid, corrosion, contamination, heat, electrical surge, battery leakage, abuse, misuse, neglect, accident, theft, loss, or another outside cause;
• normal wear, cosmetic change, expected battery-capacity loss, or a consumable reaching the end of its useful life;
• a fault outside the specific repair, a pre-existing or hidden condition, or a symptom that was not reproducible during reasonable testing;
• tampering, opening, modification, or repair by someone other than Budget Repair after our service, when that act caused or prevents evaluation of the claimed failure;
• customer-supplied parts, accessories, removable media, or a customer's diagnosis or requested outcome;
• software updates or changes, malware, account or network problems, manufacturer service changes, unsupported software, or data loss;
• liquid-damage treatment, data recovery, temporary work, or a repair expressly identified on the work order as no-warranty or limited-risk; or
• a serial number or identifying label that has been removed or altered in a way that prevents us from confirming the covered Device.

Other warranties

The written limited warranty above states our express warranty for the covered repair. No diagnosis, estimate, advertisement, conversation, or test result creates another guarantee unless an authorized Budget Repair representative puts it in the accepted work order or invoice. Any implied warranty or legal remedy that cannot be disclaimed or limited under Kansas or other applicable law remains in effect. Some states do not allow limits on implied warranties or incidental or consequential damages, so a stated limit may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary by state.

16. Returns, refunds, and unsuccessful service

Completed labor, diagnostic fees, priority fees, data-recovery attempts, custom work, customer-directed work, installed parts, and disclosed nonreturnable or special-order items are not returnable or refundable merely because you change your mind, the Device has another fault, or the result you hoped for cannot be achieved. You remain responsible for work and costs you approved.

A "no fix, no fee" or "free if not repaired" promise applies only when it is written on the work order for the specific service. Any disclosed diagnostic, labor, custom-work, data, priority, shipping, or special-order exception still applies. Merchandise that was not installed is governed by the return terms disclosed at sale. None of these rules overrides a refund, warranty, or other remedy that applicable law requires.

Merchandise and refurbished Devices

Keep the receipt for any item bought separately from a repair. Uninstalled merchandise, refurbished Devices, and renewed Devices may be returned only under the written return period and condition stated on the receipt or sales terms. Installed repair parts, opened or used items, gift cards, store credits, custom-configured items, special orders, and items marked final sale are not eligible for a voluntary return unless the written sales terms say otherwise. Any warranty for a refurbished or renewed Device is the warranty stated at sale. Required legal remedies still apply.

17. Loss or physical damage while in our custody

We use reasonable care while a Device is in our custody. If a Device is lost, stolen, or physically damaged because Budget Repair failed to use reasonable care, we may, at our option and to the extent permitted by law, repair it, replace it with a device of like kind and quality that may be refurbished, or pay its fair market value immediately before the loss. Fair market value accounts for age, specifications, condition, prior damage, and normal depreciation. It is not the original purchase price or the price of a new upgrade.

Replacement Devices

A replacement may be new, refurbished, or remanufactured and may differ in color, carrier branding, storage layout, or minor features while remaining reasonably comparable in function and value. A replacement does not include lost data, accessories, cases, removable media, or software licenses unless the written resolution says so. Before accepting a replacement, you must remove any account or activation lock from the original Device when possible. The replacement becomes yours when delivered, and the original becomes ours if we recover it.

18. Limits on liability

To the fullest extent permitted by law, under any theory of liability—including contract, warranty, tort, ordinary negligence, strict liability, or statute—Budget Repair is not liable for indirect, incidental, special, exemplary, punitive, or consequential damages. This includes loss of use, time, profits, revenue, business, opportunity, goodwill, reputation, privacy, software, files, or data, even if we were told the loss was possible. Except for the custody remedy in section 17, our total liability arising from a service will not exceed the greater of the amount you paid for the specific service giving rise to the claim or $100.

These limits do not apply to personal injury caused by Budget Repair, gross negligence, willful misconduct, a breach of an obligation that cannot legally be limited, or a remedy that Kansas consumer law or another applicable law does not permit us to exclude. They also do not expand a duty or create a warranty that would not otherwise exist.

19. Claims caused by your conduct

To the extent permitted by law, you will defend, indemnify, and hold harmless Budget Repair and its owners, employees, contractors, service providers, successors, and assigns from a third-party claim and reasonable resulting cost, including reasonable attorney fees, caused by your lack of authority over a Device, account, network, data, or location; unlawful data or instructions; breach of the service agreement; negligence or willful misconduct; violation of law or another person's rights; or a safety hazard you knew about and did not disclose.

This responsibility does not cover the portion of a claim caused by Budget Repair's own negligence, willful misconduct, or violation of law. We may control the defense of a covered claim while allowing you to participate through your own lawyer at your expense. Neither side may settle a covered claim in a way that admits fault by or imposes a non-monetary duty on the other without that party's consent.

20. Give us a chance to inspect and correct a problem

If you believe our work is defective, contact us promptly at techsupport@budget.repair or (785) 423-6380. Unless an urgent safety issue makes return impractical, preserve the Device and give us a reasonable opportunity to inspect the claimed problem before another repairer changes the covered area. This helps us verify the cause and, when appropriate, complete the warranty remedy. It does not shorten a legal deadline or waive a right that cannot be waived.

21. Individual dispute resolution, arbitration, and claim deadline

Please read this section carefully. It affects the right to have a court or jury decide a dispute and the right to take part in a class action.

Informal notice first

Before starting arbitration or a lawsuit other than an individual small claims case, the person making the claim must send a written notice to the other side. A notice to Budget Repair may be emailed to techsupport@budget.repair or mailed to the address in section 26. It must include the customer's name and contact information, the work-order or invoice number if available, what happened, and the specific relief requested. Each side will allow 60 days after receipt for a good-faith effort to resolve the claim. A deadline is paused during that 60-day period if the law allows it.

Binding individual arbitration or small claims court

Except for a qualifying individual small claims case, a request for temporary relief to stop unauthorized access or misuse of intellectual property, or a claim that applicable law does not allow to be arbitrated, you and Budget Repair agree to resolve every dispute arising from or related to the Device, service, estimate, work order, warranty, payment, communications, or relationship through binding individual arbitration. The Federal Arbitration Act governs this agreement to arbitrate.

The American Arbitration Association will administer the case under its Consumer Arbitration Rules in effect when the case is filed. Those rules are available at adr.org/consumer or by calling 1-800-778-7879. The arbitrator may award the same individual remedies a court could award and must apply the controlling substantive law, including any non-waivable consumer remedy. A hearing may take place by phone, video, documents, or in the county where you live, as the rules permit. You will not pay more in arbitration fees than the amount the rules assign to a consumer. Budget Repair will pay the remaining administration and arbitrator fees when the rules require it. If the AAA cannot administer the case, the parties will try to agree on another recognized provider. If they cannot agree, a court may appoint an arbitrator under federal law.

This section does not stop either side from bringing an individual case in a court that qualifies as small claims court. It also does not stop you from reporting a concern to a federal, state, or local agency, and an agency may seek relief when the law allows.

Class action and jury-trial waiver

You and Budget Repair agree that each claim will be brought only in an individual capacity. Neither side will seek or take part in a class, collective, consolidated, mass, representative, or private-attorney-general case to the extent the law permits. You and Budget Repair also waive a jury trial for any dispute covered by this section. An arbitrator may award relief only to the individual party seeking it and only to the extent needed for that party's claim. A court, not an arbitrator, will decide whether this paragraph is enforceable.

Right to opt out within 30 days

You may opt out of the arbitration and class-action provisions by sending a signed notice within 30 days after you first accept this version of the terms. Email it to techsupport@budget.repair with the subject "Arbitration opt-out," or mail it to the address in section 26. Include your name, contact information, and work-order or invoice number if available, and state that you opt out. Opting out will not affect the rest of the service agreement or our decision to provide service.

Claim deadline

To the fullest extent permitted by law, a claim arising from the service agreement must be filed in small claims court or arbitration within one year after the claimant knew or reasonably should have known of the facts giving rise to it. This paragraph does not shorten the written warranty period or any filing period that applicable law does not allow the parties to shorten.

If part of this section is unenforceable, the rest remains in effect to the greatest extent the law allows. If the prohibition on class or representative relief cannot be enforced for a specific claim, that claim must proceed in court rather than arbitration after any arbitrable individual claims are complete.

22. Electronics recycling

Recycling acceptance depends on item type, condition, quantity, safety, storage capacity, and available recycling channels. Some items require advance approval, a fee, or referral elsewhere. Unless a separate written data service is arranged, you are responsible for backing up and removing personal data, accounts, locks, SIM cards, and removable storage before surrendering an item for recycling. When you knowingly surrender an item for recycling and we accept it, you authorize its reuse, parts harvesting, data destruction, transfer to a recycler, or lawful disposal, and it cannot be returned after processing begins.

23. Online requests

Submitting a website form, sending a message, booking a time, or requesting a quote does not by itself create a repair agreement or authorize work. We confirm accepted work, scope, price, and applicable terms separately. Our Website Terms of Use govern your use of budget.repair.

24. Intellectual property and third-party services

Budget Repair owns, or uses with permission, the website's branding, original text, graphics, and materials. You may view them for personal or internal business use, but you may not republish or commercially exploit them without permission.

The site and our services may rely on maps, payment providers, manufacturers, software vendors, shipping carriers, data-recovery labs, analytics providers, or other third parties. We do not control their availability, content, separate terms, or privacy practices. A link or compatible product does not mean that Budget Repair is affiliated with or endorsed by that third party.

25. General terms

Kansas law governs the service agreement without regard to conflict-of-law rules, except where federal law or another state's non-waivable law applies. Any court proceeding that may lawfully be limited to a venue must be brought in a court with jurisdiction in Douglas County, Kansas. You may still use a court or government process that applicable law permits and does not allow these terms to restrict.

We may refuse, pause, or end service for nonpayment, abuse, threats, fraud, unsafe conditions, excessive or unlawful use, missing authority, unavailable parts or tools, or conduct that puts people, property, accounts, networks, or data at risk. Ending service does not erase charges and costs already approved. If possible, we will return the Device in its then-current condition after payment of amounts due and completion of any legally required safety step.

The service agreement is the entire agreement about the approved work and replaces earlier statements about that work. An employee's oral statement does not change these terms or create a guarantee unless an authorized Budget Repair representative confirms the change in writing. Our failure to enforce a term once is not a permanent waiver. You may not assign a service agreement without our written consent, but this does not restrict a transferable right created by law. Budget Repair may assign the agreement as part of a merger, reorganization, sale of the business, or transfer to an affiliate or successor, subject to applicable law.

If a court finds part of these terms invalid or unenforceable, that part will be enforced only to the lawful extent or removed, and the rest will remain in effect. Headings are for readability and do not change meaning.

Terms that by their nature should continue after service ends—including payment duties, ownership rules, warranty limits, damage exclusions, liability limits, responsibilities for third-party claims, and dispute terms—survive completion, cancellation, or termination of the service agreement.

We may update these terms for future service orders. The version accepted for an existing service order continues to govern that order unless both sides agree to a change or the law requires one. The version at the top identifies the current terms.

26. Contact

Budget Repair LLC
911 Massachusetts St Ste B4
Lawrence, KS 66044
techsupport@budget.repair
(785) 423-6380